Anonos is a global data privacy technology company founded in 2013. We understand that organisations want to innovate without getting into legal hot water. We allow them to do exactly that: use their data without the drama.
We recently raised an additional $50M in funding to combine our offerings with the German synthetic data startup Statice, to form a class-leading privacy technology platform. Our creative and brilliant team of 65 works from around the world to contribute to a data-driven future where privacy comes first. We enjoy working together and view respect, honesty, and openness as core values: this means that we appreciate the contributions and perspectives of every member of our team and take a collaborative approach to problems. Our product, privacy research, engineering, and commercial teams work closely together to solve complex data problems.
Join us to make a difference for organisations at the intersection of privacy, technology, and data. Learn more at https://www.anonos.com/
The Client Success team is the services and consultative arm of Anonos, managing the full lifecycle of our clients and partners. We are the experts guiding them towards their expected outcomes and success by being trusted advisors, delivering a positive user experience, and ensuring value realisation against measurable outcomes.
Our responsibilities span both pre-and post-sales engagement, from supporting the sales team, delivering workshops and proof of value engagements, through training and implementation all the way to value realisation and customer health. We are the first point of contact for clients regarding support, training, professional services and use-case discussions.
The Business Solutions Consultant is our Solutions specialist.
Supported by our value & technical specialists, they will focus on understanding and articulating the client’s requirements and our proposition to resolve their pain points. In particular for those intending to host our services in a cloud infrastructure. It’s critical to understand the security and legal obligations of hosting in the European Union from a data privacy perspective.
The role focuses on solutions and pre-sales engagement with an integration and technical understanding, driving client engagement with privacy, data and system architect stakeholders.
Client Success sits in the hub of the Anonos wheel; You will collaborate closely with all parts of the business to deliver success for the team, the business & our clients. We expect you to be comfortable engaging with clients, take ownership of your activities and know when to ask for help; you have a strong infrastructure & client-focused understanding and can identify and communicate the right path towards successful outcomes. Anonos is a fully remote company, and you are expected to feel comfortable working in that environment. Our main focus is the European and North American markets, so availability during these office hours would be expected.
We realise that some experiences might be hard to come by, many skills can be learned, and skill sets and experiences beyond this job description could bring tremendous value.
If you feel this could be a great opportunity for yourself and us, please do not hesitate to apply,
What we would consider essential is that you are: Inquisitive, a Quick Study, Observant & Accountable.
- Clearly explain and map out requirements for hosted infrastructures and networks.
- Articulate the service and value proposition against client needs and pain points.
- Drive and support pre-sales meetings and workshops to build out Proof of Concepts.
- Translate requirements into system solutions, delivering their expected outcomes.
- Guide and support implementation and integration of SaaS infrastructure.
- Build Diagrams and supporting documentation for clients and partners.
- Set expectations and educate around system resilience, compatibility and volume sizing
- Define and reply to queries about SLAs and RFIs.
- Understand the legal obligations around hosting European personal data in the US.
Expert in data privacy, compliance and security.
Understanding of data protection regulations & standards.
Experience with enterprise clients and technical partners or hosting partners.
Project management & project coordination experience.
Experience managing relationships with clients & vendors
High level of communication, analytical, & business acumen.
Pre-sales or Business solutions background
Architectural Background in Systems & Security.
Knowledge of Public Cloud & Private Cloud and other infrastructures
Experience with virtualisation, Database management & cloud migrations
Comfortable working with Linux & Windows Servers
Familiarity with AWS, Azure, OVHCloud or similar
Nice to haves
Experience working with partners (GSI & Tech) would be desirable.
You will join an international and dedicated team in a growing company with plenty of opportunities for impact and personal growth. We are a diverse team of curious and open-minded people working from over 19 countries, including Germany, Belgium, the UK, and the US. Our team members benefit from the following:
- Fair and competitive compensation
- Flexible work schedule
- Work from home
Our team is working in a remote-first fashion, and all interviews will be conducted remotely by default.
Anonos is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national or ethnic origin, genetics, disability nor age.