The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO, Board of Directors, and Executive Team and managing the organization’s administrative operations to ensure efficiency, excellence, and timely delivery of projects and services. Ultimately, the Executive Assistant contributes to the efficiency of CampusWorks by providing personalized and timely support to the CEO and executive members.
This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
· Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements.
· Act as a liaison and provide support to the Board of Directors. Arrange and handle all logistics for Board meetings and events including scheduling meetings, compiling, and distributing presentation materials. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
· Complete a variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including pulling or creating reports to inform the CEOs next actions, coordinating CEO-led events, making travel arrangements (which can be complex), and completing expense reports.
· Serve as the primary scheduling point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect CEO’s style and organization policy.
· Anticipate CEO’s needs in advance of meetings, conferences, etc.
· Coordinate logistics for all executive and management team meetings and retreats and staff meetings and events as needed, including working with off-site vendors to draft contracts and provide services.
· Manage all aspects of the organization’s office services. Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as the organization grows. Assist in the selection of vendors and purchase equipment, services, and supplies necessary for the operation of the organization.
· Creation and/or support of employee support programs driven by the CEO’s office
· Invest in building long-lasting relationships both externally and internally.
· Other projects/duties as assigned for the overall benefit of the organization.
· Managing information flow in a timely and accurate manner.
· Make travel arrangements and prepare expense reports for the CEO.
Develop and maintain the corporate calendar in collaboration with the Chief of Staff.
A Day in the Life
- There is seldom a typical day at CampusWorks and especially in assisting the CEO. About 25% of the time is spent directly assisting the CEO with work requests and managing the CEO’s calendar for meetings that need to be set with senior client staff, direct reports, staff meetings in preparation for work with clients, or on strategic plans and vendors we with whom we work. Part of that focus is to make sure that the schedule aligns with the corporate schedule. Those things can shift and move, so it requires frequent review and management. Corporate events and large meetings have elements of both logistics and strategic objectives that would be considered CEO support and Strategic Plan support.
- CEO satisfaction
- Corporate Strategic Plan objectives achieved where the position engages
- New hire integration
- Employee engagement from an HR perspective
- Leadership Team and Management Team satisfaction
- Innovation, bringing improved methodology to processes, workflow, procedures
- Provide sophisticated calendar management for CEO.
- Coordinate logistics for all executive and management team meetings and retreats and staff meetings and events
- Complete a variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization
- Anticipate CEO’s needs in advance of meetings, conferences, etc.
- Invest in building long-lasting relationships both externally and internally.
- Oversite of company administrative support
- Creation and/or support of employee support programs driven by the CEO’s office including and not limited to:
- “Coffees with CEO“
- New employee 1:1s
- Birthday and anniversary cards and recognitions
- CEO-generated employee/consultant focus groups
- CEO challenge campaigns
- CampusWorks Book Club
- Make travel arrangements and prepare expense reports for the CEO
Experience and Education
- Five years of related experience in commensurate role with management experience preferred.
KSA’s – Knowledge, Skills & Abilities
- Strong ability to execute work with a diversity, equity, and inclusion lens.
- Significant executive support experience, including supporting C-level executives.
- Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
- Strong verbal and written communication skills.
- Exceptional organizational skills and impeccable attention to detail.
- A high degree of professionalism in dealing with diverse groups of people, including trustees, CEOs/Presidents, executives, staff, and partners.
- Make appropriate, informed decisions regarding priorities and available time.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Able to maintain a high level of integrity and discretion in handling confidential information.
- Excellent judgment is essential.
- Ability to switch gears at a moment’s notice.
- Thrive in an intense, do-it-yourself environment.
- Ability to work well within a cross-functional team environment and diverse communities.
What You Can Expect from Us
At CampusWorks, we don’t just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career. Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That’s why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life’s unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
AAP/EEO Statement: CampusWorks, Inc. provides equal employment opportunities (EEO) and Affirmative Actions (AA) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.