Full Job Description
About the Role:
The individual in this role will have three key focus areas: communicate product and portfolio progress to leaders on a monthly basis, support day-to-day business management operations with a focus towards enhancing efficiency and lead ad-hoc special projects and coordinate key forums.
This individual will be responsible for collaborating with all CCB Product teams and executives to communicate progress across a variety of functional activities including portfolio status, key roadmap updates, customer experience, etc. They will also partner with various stakeholders to track and communicate key metrics and results and liaison into the Agility Office to further streamline centralized reporting and updates.
This unique role will allow a multi-faceted candidate to join an entrepreneurial team supported by the assets of JPMC to build and oversee senior level management and reporting.
Executive Reporting :
Manage, oversee, and deliver central reporting of key Digital metrics/updates to CCB Leadership.
Build, iterate and maintain the monthly Executive Management Report (EMR) and Portfolio and Product Reviews (PPR).
Lead the timely creation of the EMR and PPR reports across various Digital Product teams and Portfolios.
Partner and collaborate with multiple Digital Product teams and executives to gather the necessary data and communicate progress to leadership monthly.
Work closely with the Product Community, Finance, Technology, Controls, Data & Analytics and Design Leads to ensure that Digital reporting is accurate and in sync with CCB-wide best practices.
Review existing processes and elevate, advocate, and integrate best practices across the organization.
Supplementary Activities :
Special projects: Lead project management from project start through project completion for special ad hoc projects for F&BM.
Agility Transformation Projects: Lead projects for organizational changes associated with the introduction of Agile and Product Aligned Architecture.
Business Management oversight of day-to-day operations, including coordination and support of key forums across Digital. Identify new practices and processes to enhance operations (e.g., dashboards, automation strategies, etc.).
4+ years of Project Management, Business Management/Operations or Scrum Master experience involving complex business, operations, and technology delivery.
Executive presence and a thought leader able to influence and advocate for their views/ideas.
Prior experience in financial services industry preferred including LOB, business process and procedures knowledge.
Demonstrated strong ability to analyze problems, quantitative analytics against large data sets
Communicate effectively and confidently (both verbal and written).
Demonstrated influencing and relationship management skills to work in cross-functional teams.
Openness to an environment of active developmental feedback from peers and managers; eagerness to work in a fast-paced, results-driven, highly dynamic environment.
Must have excellent and efficient skills using Microsoft tools; esp. MS Excel and PowerPoint, Jira and Tableau preferred.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans