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Join our remote-working, highly paid team—and get to improve the world’s best websites
Do you…
- seek to apply your skills and know-how to projects that reward exceptional performance?
- want to collaborate with a team that challenges, encourages, and supports you to do the best work of your life?
- yearn for freedom, autonomy, mastery, and work-life balance—and never have to return to an office?
Conversion Rate Experts (CRE) might be the place for you.
The top five reasons our team members joined us (according to them)
1. Work from anywhere in the world you choose. We’re looking for the very best people, so we won’t be restricted by your location. We won’t expect you to visit clients either, so you can spend the whole day doing productive work—and the whole evening with your loved ones.
2. Collaborate with prestigious clients. Imagine what it will feel like to work with companies like Amazon, Apple, Google, Facebook, and Dropbox.
3. We pay considerably more than most other agencies, because we know that one brilliant mind is worth a hundred mediocre ones.
4. Learn to be the best in the world. We’ll reveal every secret we’ve ever discovered about growing web businesses. You get to be entrepreneurial but without the risk. You’ll receive regular mentoring and training designed to optimize your performance, time, and income. You’ll also have the freedom to use the latest technology, as well as the budget to work with the best vendors in the world.
5. Extremely collaborative culture. Pretty much every newcomer expresses surprise at how helpful and sharing our team is. If you’d like to discover more about what it’s like to work with us, here’s an article about our culture. It’s the most revealing article we’ve ever published, and is well worth a read if you’re considering joining our team.
About the role
Often described as the “conductor of the business,” the internal sales coordinator oversees the operations of the sales team. By providing comprehensive sales support to our new and existing clients, you’ll assist our sales consultants and help to grow our business. (For that reason, you’ll need to work similar office hours to the UK. It’s a remote role, though, so you can be anywhere with a compatible time zone.)
Unusually, we don’t have an outbound sales function. We sell not by imposing ourselves on people but by being genuinely helpful. We turn visitors into fans by publishing valuable content (like our best-selling book, impressive case studies, and useful articles). Our approach is only to publish things we’d send to our best friends. We then have processes to provide valuable advice to prospects who inquire about our services.
Our sales team—and our culture in general—is collaborative and sharing. We work hard to avoid conflicts of interest, dysfunctional incentives, intra-company competition, and suboptimization. We do this by paying above-market salaries and providing opportunities to develop professionally.
What you will be doing:
- Scheduling appointments for our sales consultants.
- Following up with prospects.
- Researching and qualifying new business opportunities.
- Onboarding new clients.
- Liaising with internal teams, including our legal and finance departments.
- Sending quotes and managing our sales pipeline in HubSpot.
About you:
- You are exceptionally organized and can successfully manage and prioritize your workload.
- You follow workflows with precision and care while proactively suggesting improvements. If you spot (metaphorical) litter in our systems, you (literally) tidy it up. We follow the scouting rule of “leave the campground tidier than you found it.”
- You have strong communication skills and build effective relationships (usually over email).
- You thrive when working autonomously—and as part of a team.
- You can quickly understand and qualify our prospects’ business goals to determine if our services are a great fit.
- You have an eye for detail and take the time to document everything diligently. (We believe “the faintest pencil is better than the strongest memory.”) You leverage technology to create usable systems.
You don’t need to tick all of the above boxes. What we are really looking for is someone who’s determined to succeed and keen to learn.
We understand that you may already have clients or projects of your own, and that’s fine. Please mention this in your application. Some of our team members have the freedom of being self-employed—although this does mean you’ll manage your own taxes and home-office expenses.
Interested, but not sure if you’re qualified?
If you aren’t sure whether you’re suitable, please apply anyway. We have loads of experience recognizing talent and, at the very least, the application process will reveal the skills we believe are valuable. More details are available at conversion-rate-experts.com/careers/.
Everyone is welcome here. You can be yourself, and feel you belong.
We are striving to make CRE an environment where everyone can shine and thrive. We do not discriminate. We uphold and celebrate our differences.
In many respects our team is diverse: Our team members are in seven countries, speak five languages, and have a fantastic array of backgrounds, experiences, and personal challenges. Still, we are committed to becoming much better. Please know that you’re welcome, and can be yourself here.
Fortunately, diversity is key to our company’s success. Our clients—and their customers—differ in their languages, pronouns, racial identities, ages, passions, beliefs, neurodiversities, accessibility requirements, family circumstances, and social needs. Without diversity, inclusivity, and empathy, we would not be able to gain the understanding we need to grow our clients’ businesses.
