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Customer Support
Remote Operations Support Lead – Remote Remote
Applications have closed
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
Requirements:
Nice to Have:
We are looking for a remote contractor to support our Catering Operations team. Our team manages all Catering at Local Kitchens, which involves client management, order / cost management, and data support.
The Operations Support Lead will:
- Actively maintain our internal catering database and record all revenue and operational data from catering
- Manage all incoming orders and ensure our kitchens have all necessary information for success
- Direct support client catering relationships
- Be on-call to handle any catering support issues
Requirements:
- Excellent written and verbal communication – you know how to convey the proper professional tone
- Attention to detail
- Experience with Excel, Google Suite
- Comfortable with data entry and managing multiple stakeholders
- Ability to learn quickly – we are a fast moving company that’s constantly changing
Nice to Have:
- Bias to Action – you can move fast to get the right results
- LOVE helping people
- Respect – yourself, your teammates, your guests
- Ownership – take pride in everything you do
- On Time – ready for work, getting back to guests, being punctual is a sign of respect
