Sr DBRE (Database Reliability Engineer), Europe Remote Remote

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. 🦄

WE ARE HIRING REMOTELY IN Poland, Ireland, UK,  Spain, Portugal, Sweden

Responsibilities:

• Work on database reliability and performance aspects for ClickUp from within Platform Engineering
• Provide emergency response for PagerDuty OnCall or by reacting proactively to foreseeable issues
• Implement best practices for our main PostgreSQL database cluster and its components.
• Work on observability of relevant database metrics and make sure we reach our database objectives.
• Work with peer SREs to roll out changes to our production environment and help mitigate database-related production incidents.
• Provide database expertise to engineering teams (review of database migrations, queries and performance optimizations).
• Work on automation of database infrastructure and help engineering succeed by providing self-service tools.
• Plan the growth and manage the capacity of ClickUp’s database infrastructure.
• Design, build and maintain core database infrastructure pieces that allow ClickUp to scale.
• Support and debug database production issues across services and levels of the stack.
• Make monitoring and alerting alert on symptoms and SLOs, and not on outages.
• Document every action so your learnings turn into repeatable actions, then into automation.
• Perform and run blameless RCA’s on incidents and outages, relentlessly looking for answers that will prevent the incident from ever happening again

Requirements:

• 5 years of experience running PostgreSQL in large production environments.
• 2 years of experience with infrastructure automation and configuration management (Chef, Ansible, Puppet, Terraform…).
• Managed a DB at least 100GB in size on a high OLTP throughput database environment
• 2 years of experience with any programming language
• Linux and/or the Unix Shell
• Python, Bash Scripting
• Have solid knowledge of SQL and PL/pgSQL
• Have solid knowledge of the internals of PostgreSQL.
• Have experience working in a distributed production environment.
• Share ClickUp’s core values and work in accordance with those values.
• Have excellent written and verbal English communication skills.
• Great collaborations skills and can communicate asynchronously.
• Being Proactive – You see something broken, you can’t help but fix it!
• Urge for delivering quickly and iterating fast.
• Have a passion for stable and secure systems management practices.
• Not an absolute requirement, but cloud technology experience with AWS, Azure, GCP – is a preferred requirement
• Some data modeling and design skills
• Show ownership of Relational Database/PostgreSQL ecosystem
• Open to learning and possibly owning non-relational database technologies – DynamoDB, Redis, etc.